Ontology-Based Analysis Of eService Bundles For Networked Enterprises

نویسندگان

  • Hans Akkermans
  • Ziv Baida
  • Jaap Gordijn
  • Andrei Z. Morch
  • Hanne Sæle
چکیده

Model-based approaches to developing multi-enterprise e-Business initiatives help involved enterprises understand the initiatives by creating a shared understanding as a basis for profitability assessment. Still, when developing a business model where multiple potential enterprises may participate in offering a service bundle, complexity increases, and the need arises for automated support for the selection of services to include in the service bundle, implying also a selection of partners to work with. To put it differently, given a set of potential services to include in a business model, we need tools to configure one or more feasible service bundles, and to reason about the pros and cons of service bundles. Then the business analysis can be completed by calculating profitability of these service bundles. The configuration process takes into consideration inherent dependencies between available services. Its output is a set of suggested service bundles, based on these dependencies as well as possibly other given requirements related to service properties as price, quality and more. In this paper we present a methodology for doing all the above. We discuss and exemplify theoretical fundaments for such a methodology, in the framework of an e-Business analysis.

برای دانلود رایگان متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Eservice: a Model-based Approach for Generating Needs-driven E-service Bundles in a Networked Enterprise

e-Services are just like normal services, but can be ordered and provisioned via the Internet completely. Increasingly, these e-services are offered as a multi-supplier bundle of elementary services. How to automatically compose these e-service bundles is considered as a key problem. Part of the composition process is to elicit the customer need for an e-service bundle, and to facilitate this e...

متن کامل

E3-Service - A Model-Based Approach for Generating Needs-Driven E-Service Bundles in a Networked Enterprise

e-services are just like normal services, but can be ordered and provisioned via the Internet completely. Increasingly, these e-services are offered as a multi-supplier bundle of elementary services. How to automatically compose these e-service bundles is considered as a key problem. Part of the composition process is to elicit the customer need for an e-service bundle, and to facilitate this e...

متن کامل

e3service - A structured methodology for generating needs-driven IT-service bundles in a networked enterprise

IT-services should not only be considered from a technical perspective, but should also be seen as commercial services that satisfy a consumer need. Examples include well-known services such as Internet access or an email box. Typically, to satisfy a complex consumer need, a bundle of elementary services is required. In such a bundle, each elementary service can be offered by a different suppli...

متن کامل

A Consumer Needs-Driven Approach for Finding IT-Service Bundles

Today, IT-support for enterprises is increasingly delivered as a commercial service. Consequently, IT-service provisioning requires at least two enterprises, a seller and a buyer. Moreover, the seller itself can often be considered as a network of enterprises, jointly satisfying an IT-need of a buyer, thereby utilizing each other strengths. In this paper, we contribute an ontologically well-fou...

متن کامل

Challenges in Service Value Network Composition

Commercial services become increasingly important. Complex bundles of these services can be offered by multiple suppliers in a service value network. The eservice ontology proposes a framework for semi-automatically composing such a network. This paper addresses research challenges in service value network composition. As a demonstration of the state of the art, the eservice ontology is used. T...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

عنوان ژورنال:

دوره   شماره 

صفحات  -

تاریخ انتشار 2004